Frequently Asked Questions
Everything you need to know about shopping with An.mé /ahn-may/.
How do I determine the right size for me?
Each product page features a detailed size guide specific to that garment. Since An.mé collections feature various silhouettes, we recommend comparing your measurements to our guide or reaching out to our stylists for personalized advice.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping times vary by location. You will receive a tracking number via email as soon as your order departs our warehouse.
How can I return or exchange an item?
We accept returns and exchanges on unworn items with original tags attached within 30 days of delivery. To start a return, please visit our online portal. Please note that certain limited-edition pieces may be final sale.
What payment methods do you accept?
An.mé accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments ethically produced?
Sustainability and ethics are core to the An.mé philosophy. We partner with certified manufacturers who ensure fair wages and safe working conditions. We prioritize high-quality, long-lasting fabrics to reduce environmental impact.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team. After this window, we are unable to make changes, but you may return the item once received.